Preguntas a plantearse a la hora de implantar una solución informática SCM (Supply Chain Management)

Lista de preguntas a tener en cuenta a la hora de plantearse la implantación de algun sistema para la planificación o ejecución de la cadena de suministro.

El blog de Logistic viewpoints ( , recomienda entrevistarse con un numero alto de empresas que ya hayan implementado una solucion SCM (al menos 20), y tener en cuenta estos puntos generales:
  • SCOPE: What was the scope of the implementation? For example, if this was a warehouse management system implementation, how many facilities did you implement? If not all warehouses, which warehouses and why? How complex are your warehouses?
  • PROCESS: What was your process before you implemented? How did your processes change after the implementation?
  • PARTNERS: Which software vendor did you select? Which consulting or implementation partner? Why did you select them? Who else did you consider? Were you happy with these partners? Why or why not? If things went badly, was it partially your fault? Is there anyone on the vendor’s or consultant’s implementation team you would specifically recommend?
  • COSTS: What did the software cost? The associated hardware? The cost of the implementation? Other costs?
  • BENEFITS: What financial and nonfinancial benefits did you receive? Were there any unexpected benefits? How long did it take to implement? After going live, what was your payback period?
  • PEOPLE: Does the solution require super users or users with special training? What kinds of background/training make for the best users? Are you going to need to let some people go and hire others better suited to use this application? What sorts of change management issues did you experience? Were there any cross functional issues?
  • ADVICE: What would you do differently if you were to do the implementation over again? What advice would you give to others considering this kind of implementation? How can someone get the most out of a system like this on an ongoing basis? 

TAGS: consideraciones preguntas implantacion de soluciones SCM, soluciones de gestion de la cadena de suministro, WMS, SGA, Inventarios, compras

FUENTE: ARC Logistic Viewpoints

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Última actualización el Miércoles 28 de Julio de 2010 15:25